2) Enter the Employee ID together with Password inwards the login covert together with click the Login Button.
3) In the side past times side screen, iii options volition appear.
Option 1 : Create Service Request
Select this choice to asking for a criterion alter of unopen to type of service, software/hardware inwards guild to access an information technology service.
Option two : Create Incident
Select this choice if the events are exterior of normal operations.
Option 3 : Search Request/Incident Select this choice to search nearly previously registered tickets.
4) After clicking practice service request, inwards the side past times side covert teach into the telephone number
5) Enter the eMail ID
6) Click the downward arrow to the correct of urgency acre to pick out the Urgency Option.
7) Select whatever ane of the urgency choice 1-When Possible or 2-Soon or 3-Quickly based on the urgency of the complaint.
8.Click the correct arrow to the correct of the Request Area acre to sentiment the diverse areas.
9) Select the appropriate asking expanse based on the complaint.
10) If SAP is selected (as shown inwards moving-picture present below), hence pick out ane appropriate expanse displayed below SAP
11) Host/Machine advert is non compulsory.
12) To pick out a office, Type the kickoff few letters of the component subdivision together with expect for a few seconds until the component subdivision advert is listed .
13)Click on the component subdivision advert which is required.
14) Type the WEG Code inwards the WEG Code field. (WEG Code tin hold out obtained from the concerned Divisional Office).
15) Type the description of the electrical load inwards the Request Description field.
16)Click on the newspaper clip attach symbol to the bottom left corner to attach whatever files if required.
17) Click the Submit button.
18) Ticket discover volition hold out displayed.
Tag :
Android Apk,
Customer Care
0 Komentar untuk "Register A Electrical Load Using Service Desk Mobile Application"